Education, training and strategies for companies that thrive on unique expertise

Bob’s Vault

Articles from Bob’s archives.

Does Your Content Lead to Service Innovation or a Veneer of Expertise?

Even if it’s backed by your best research, your marketing will backfire if you can’t practice what you preach. Companies with savvy marketers spend lots of time determining how to market a piece of compelling “thought leadership” content, especially one based on deep primary research. What blog posts can we create, and what bloggers should we […]

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Ban all Blather

The rhetoric of business is often pompous and befuddling. Don’t let this happen to you. Nice to see we’re not the only ones who complain about indecipherable business communications. Check out this Oct. 29 column by New York Times media critic David Carr about a CEO’s internal memo at magazine magnate Conde Nast (Vogue, The

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Thought Leadership Success Factor No. 5: Fueling Service Innovation, Not Just Marketing

Thought leadership content can fuel new services or new approaches to existing services – beyond creating client interest in them through marketing. Thought leadership programs serve one master in most B2B firms: Marketing.  Marketing generates content (commissioning studies, writing white papers, and so on).  Marketing packages and distributes that content (producing academic-looking publications, seminars and

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One More Sign Thought Leadership Marketing is Going Mainstream

We continually look for signs that thought leadership marketing is gaining adherents outside of professional services. We continually look for signs that thought leadership marketing is gaining adherents outside of professional services.  The most recent nugget we’ve seen is one from Borrell Associates, a decade-old company you probably haven’t heard of unless you’re in the

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Thought Leadership Success Factor No. 4: A POV Champion

When you place your bets on fewer but deeper points of view, you will soon need someone who’s responsible for the end-to-end process of developing and selling a big idea. In my last post I said that developing fewer but more substantive points of view (sometimes even just one) is much more likely to make

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Thought Leadership Success Factor No. 3: Extreme Focus

Focus means a company’s ability to invest its content development and marketing resources in fewer points of view rather than more.  Many fewer, in fact. Last month I explained the second of five factors behind companies that excel at thought leadership marketing: patience for the time it takes to develop a compelling point of view

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